Question 1

Do you require photo IDs for registration?

Accepted Answer

Nope! These classes are open to everyone.

Question 2

Do I have to share my address to sign up?

Accepted Answer

If you do not wish to share your address, you can pay with cash or money order. Complete the registration form and when asked how you wish to pay select "Cash or Money Order". More directions will be provided. 
Important: You are not fully registered for class until payment is received. We are not responsible for lost mail.

Question 3

Can I pay with cash or money orders?

Accepted Answer

Yes! If you wish to pay with cash or a money order, simply complete the registration form and select “Cash” when asked how you would like to pay. You will receive additional instructions on how to make your payment as you submit the form. 
Important: Your spot in the class is not guaranteed and you are not fully registered until we receive your payment.

Question 4

Do you offer any classes in person?

Accepted Answer

All public courses are offered online. However, we also provide in-person classes when contracted by an employer, nonprofit, church, or other organization. For example, if you and your friends would like in-person classes, you would need to partner with an organization that can hire us for a specific project.

Question 5

Are scholarships available?

Accepted Answer

We do not directly offer scholarships at this time. However, if an employer, church, mosque, or other organization would like to sponsor your registration, we are happy to work with them.
To register with a sponsor:
 • Complete the registration form
 • When asked how you want to pay, select “Sponsor”
 • Provide the sponsor’s name and contact information

Important: You are not fully registered until payment is received. It is your sponsor’s responsibility to contact us and arrange payment.

Question 6

What are the teachers' qualifications?

Accepted Answer

All of our teachers hold master’s degrees in TESOL (Teaching English to Speakers of Other Languages) or a field related to education or language. Each instructor is highly trained to provide engaging and effective instruction.

Question 7

Will I get a certificate at the end?

Accepted Answer

These classes are non-accredited; however, upon successful participation, you will receive a Certificate of Completion. Your certificate will include:
 • The total hours of English training you completed
 • Any major accomplishments, such as demonstrated improvement in your English level
This certificate can be used for personal records, professional development, or to show proof of your commitment to learning English.

Question 8

What is your refund policy?

Accepted Answer

We want you to feel confident in your decision to register. Please review the following guidelines regarding refunds and cancellations:
 • Full Refund — If you cancel your registration within 24 hours of purchase, you will receive a 100% refund of your payment. 
Note: This only applies if your purchase was made at least seven (7) days before the start date of class.
 • 50% Refund — If you cancel seven (7) days or more before the class start date, you are eligible for a 50% refund.
 • No Refund — If you cancel six (6) days or fewer before the start date, or after the course begins, we are unable to issue a refund, regardless of attendance.

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